Shipping Policy

Order Processing

• All orders are processed within 10-12 business days after confirmation of payment.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During exhibitions, festive seasons, or sale periods, dispatch timelines may be extended.

Shipping Timeline

• Domestic orders within India are generally delivered within 5-10 business days from the date of dispatch.
• Delivery timelines may vary depending on the destination and courier partner.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Papillon may offer free shipping on selected orders or during promotional campaigns.

Order Tracking

• Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp.

Delays

While we make every effort to deliver within the estimated timeframe, unforeseen circumstances such as weather conditions, strikes, natural disasters, or courier-related issues may cause delays. Papillon shall not be held liable for such delays.